Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Financial / Insurance Account CSR -TCS Pampanga - Up to ₱28K

42 Views 3 days ago
Experience 1–27 Year(s)
₱
Salary ₱ 25 – 30K p.m
Location NA
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Job Description

Customer Service Representative - Financial / Insurance Account | Angeles, Pampanga - Up to ₱28K (Up to ₱32K for Highly Qualified)*


*Company:* Confidential - Global BPO Company

*Location:* Angeles, Pampanga - Work Onsite (WFO)

*Employment Type:* Full-Time

*Industry:* BPO / Financial / Insurance / Banking

*Account:* Financial / Insurance Account

*Salary:* PHP 25,000 - PHP 28,000 (Up to PHP 32,000 for highly qualified candidates)

*Work Setup:* Onsite, Shifting Schedule

*Hiring Process:* Urgent - Virtual Interview Available


*About The Role:*

We are urgently hiring Customer Service Representatives for our Financial / Insurance Account in Angeles, Pampanga. This is an excellent opportunity for candidates with a financial or banking background who are looking for career growth in a global BPO company. Virtual interviews available - apply today and start ASAP.


*Key Responsibilities:*

- Handle financial and insurance customer inquiries via phone, email, and chat

- Provide account support and effectively resolve customer concerns

- Deliver excellent customer service experience

- Maintain quality, compliance, and performance standards

- Document customer interactions accurately


*Qualifications:*

- Completed at least 2nd year in college - non-negotiable

- Financial / banking background is required

- At least 1 year BPO experience in financial / banking / insurance account

- Good to excellent English communication skills

- Willing to work onsite in Angeles, Pampanga

- Can start ASAP

- Amenable to shifting schedule


*Compensation and Benefits:*

- Competitive salary: PHP 25,000 - PHP 28,000 (up to PHP 32,000 for highly qualified)

- HMO, paid leaves, 13th month pay, and government-mandated benefits

- Career growth opportunities


*Mandatory Documents - Must be ready within 24-48 hours:*


*For College Graduates:*

- High School Diploma

- College Diploma

- Certificate of Employment (COE)


*For Undergraduates (2nd Year to 4th Year):*

- High School Diploma

- Transcript of Records (TOR)

- Certificate of Employment (COE)


*How to Apply:*

Submit your updated resume through this job portal. Qualified candidates will be contacted for virtual interview.

Key Skills

6 Skills
Call Center Inbound BPO BPO Voice Process International Call Centre International BPO international bpo experience - voice

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Norman Bogonko
Recruiter - Gratitude Inc
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