Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

IT Business Analyst - US Healthcare | Hybrid

4 Views 5 hours ago
Experience 5–20 Year(s)
₱
Salary Confidential
Location Manila, Cebu Central Visayas, Davao
2 candidate(s) already applied

Job Description

 IT Business Analyst

 Qualifications

**Required:**

- Graduate or Master’s Degree with 5 years in Information Technology or Computer Science Engineering, with at least 2+ years in US healthcare (CPO/BPO, payer, provider, or health tech).

- Experience working on IT, digital transformation, or business process improvement projects.

- Experience in Agile and Waterfall methodologies.

- Exposure to cross-functional and stakeholder management activities.

- Excellent storytelling and presentation skills; ability to engage clients, executives, and technical audiences.


**Preferred:**


- PMP, PRINCE2, Agile / Scrum Certifications, ITIL, and Lean Six Sigma.

- Familiarity with productizing AI/ML and agentic systems in healthcare operations.

- Data analytics and reporting experience.

- Change management exposure.

- Process automation experience.


Key Skills

4 Skills
US Healthcare Process Improvement experience in BPO Setup IT Business Analyst IT/Digital Transformation

Role Specifications

Role
Business Analyst
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
IT Software/Hardware

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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