IT Business Analyst - US Healthcare | Hybrid
Job Description
IT Business Analyst
Qualifications
**Required:**
- Graduate or Master’s Degree with 5 years in Information Technology or Computer Science Engineering, with at least 2+ years in US healthcare (CPO/BPO, payer, provider, or health tech).
- Experience working on IT, digital transformation, or business process improvement projects.
- Experience in Agile and Waterfall methodologies.
- Exposure to cross-functional and stakeholder management activities.
- Excellent storytelling and presentation skills; ability to engage clients, executives, and technical audiences.
**Preferred:**
- PMP, PRINCE2, Agile / Scrum Certifications, ITIL, and Lean Six Sigma.
- Familiarity with productizing AI/ML and agentic systems in healthcare operations.
- Data analytics and reporting experience.
- Change management exposure.
- Process automation experience.
Key Skills
4 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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