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GRATITUDE INC
APAC · AFRICA · U.S.A

Telco Account CSR | TP Makati | Up to ₱27K

59 Views 3 days ago
Experience 0–10 Year(s)
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Salary ₱ 22 – 27K p.m
Location NA
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Job Description

Customer Service Representative - Telco Account | Teleperformance Makati | Up to ₱27K | 3 Months Exp Accepted*


*Company:* Teleperformance - World's Largest BPO
*Location:* Makati City (Onsite)
*Salary:* Up to ₱27,000 Package + Benefits
*Employment Type:* Full-time
*Industry:* BPO / Telecommunications
*Work Setup:* Onsite, Voice Account, Shifting Schedule

*About The Role:*
Teleperformance Makati is urgently hiring Customer Service Representatives for our stable Telco Voice Account. Open to candidates with as low as 3 months BPO experience - ideal for BPO beginners looking to grow!

*Key Responsibilities:*
- Handle inbound inquiries related to telco products and services
- Provide accurate information and efficiently resolve customer concerns
- Deliver excellent customer service and ensure customer satisfaction
- Meet quality and performance targets

*Qualifications:*
- High School Graduate (Old Curriculum) or Senior High School Graduate
- At least 3 months BPO experience (voice or non-voice accepted)
- Good to excellent English communication skills
- Willing to work onsite in Makati City on a shifting schedule
- Can start ASAP

*Benefits & Perks:*
- Up to ₱27K monthly compensation package
- HMO coverage and government-mandated benefits
- Paid training from Day 1
- Clear career growth and promotion opportunities with Teleperformance
- Stable Telco Voice Account

Key Skills

6 Skills
Call Center Inbound BPO BPO Voice Process International Call Centre BPO Operations BPO call centre

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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