Airline Specialist -Customer Service Executive

Wipro

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1 day ago

Airline Specialist -Customer Service Executive

0-10 Year(s)

20 - 35 Thousand p.m

Cebu Central Visayas (Lapu Lapu city, Carmen, Toledo City)

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Job Description

Key Skills

Customer Relations Customer Service Technical Support

13 candidate(s) have already applied for this Job. Apply now

APPLY NOW TO GET HIRED IN CALL CENTERS ‼️

MANILA, BAGUIO, CEBU, PAMPANGA, MINDANAO, CAMARINES SUR, ILOILO DAVAO & TARLAC ARE RAMPING UP ACROSS SEVERAL BPO'S

VIRTUAL PROCESS / WALKIN PROCESS ‼️

WORK ONSITE

‼️ ALL YOU NEED IS 6 MONTHS OF BPO EXPERIENCE THIS IS FOR YOU WE ARE OPEN TO NEWBIES ALSO FOR SOME ACCOUNTS

Free Medical Paid training Plus 25k SIGNING BONUS QUALIFICATIONS ↙️

Collge Graduate 6 Months to 1 years of experience Atleast SHS Graduate with 1 years of experience Highschool Graduate old curriculum with 2 years of experience College level (undergraduate) with atleast 1 year of experience

↙️ Fast Process Only↙️

‼️LEGIT ONE DAY PROCESS ‼️ SALARY ↙️ UPTO 28K PACKAGE

WE OFFER JOINING BONUS AS WELL

Key Responsibilities:

Responsible for handling inbound and outbound calls from any part of the globe that the call originates from

Equipped to handle all general reservations and deal with changes to all reservations

Process refunds to passengers and answer general airline and reservation queries

Handle mileage plus reservations and queries

Able to make a service recovery in the event the agent understands that he has made a mistake or an error or get the same done through his supervisor

Ensure accurate documentation of customer profiles/reservations

Handle customer complaints and provide first time resolution

Keep oneself updated, aware of, and compliant to all Company policies and procedures which include

Information Security Management Systems

Keep all company information which includes customer information confidential and secured

Qualifications:

Senior High School Graduate, Undergrad. (Completed 4 semesters in 2nd year college with no back subjects); Associate Graduate or College Graduate

With at least 12 months of BPO experience (except recent experience with healthcare accounts, captive sites, and non-voice accounts)

With good to excellent English communication skills

Good team player

Willing to learn and be trained

Willing to work onsite in Ayala Central Bloc, Cebu IT Park

Rewards and Incentives:

• Competitive salary

• Amazing incentives and rewards!

• HMO as early as day two

• State of the art facilities (Gym, Karaoke, Pantry, etc.)

• Night shift differential pay

• Career growth opportunities

• Accessible work location

• Fun environment

Role

Customer Service Executive

Timings

US-Type Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.