Bilingual Customer Service - Vietnamese Speaker | ASAP Hiring
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
JOB TITLE: Bilingual Customer Service - Vietnamese Speaker | ASAP Hiring*
Work Setup:* Onsite - Quezon City
Work Schedule:* Shifting / Night Shift
Salary:* PHP up to PHP 80,159.33 + PHP 20,000 Sign-On Bonus + Incentives
*Headcount:* 6 Openings
*ABOUT THE ROLE:*
We are urgently hiring 6 Vietnamese Speakers to support our international customers via phone, chat, and email.
*QUALIFICATIONS:*
- Fluent in Vietnamese - can speak naturally and professionally, including complex conversations
- Conversational English required (training and systems are in English)
- With or without BPO experience - freshers are welcome
- Collections or Order-to-Cash (O2C) experience is a plus but not required
- Must be eligible to work in the Philippines with valid work authorization
- Open to non-Filipino applicants with Temporary Resident Visa (TRV)
*WHAT YOU WILL DO:*
- Handle customer inquiries in both Vietnamese and English across multiple channels
- Assist with account-related concerns, billing inquiries, service requests, and product information
- Provide excellent customer experience while resolving issues efficiently
- Accurately document all interactions in company systems
- Meet targets for quality, productivity, attendance, and customer satisfaction
- Build trust and long-term customer loyalty
*BENEFITS:*
- HMO and Life Insurance
- Free Parking and Company Events
- Paid Training with career growth to permanent employment
- Incentives + PHP 20,000 Sign-On Bonus
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Similar Jobs
CSR -Insurance Account pasay
Gratitude Inc1 - 15 Year(s)
₱ 40 - ₱ 45K p.m
Manila, Philippines
Customer Service Representative (Banking)
Gratitude Inc0 - 1 Year(s)
₱ 25 - ₱ 28K p.m
Manila, Philippines
Job Title: Trainer-
Gratitude Inc2 - 4 Year(s)
Confidential
Manila, Philippines
Cash Application Analyst – B2B Accounts Receivable
Gratitude Inc2 - 5 Year(s)
₱ 30 - ₱ 35K p.m
Manila, Philippines
MICROSOFT DYNAMICS 365 CRM DEVELOPER
Gratitude Inc3 - 19 Year(s)
₱ 65 - ₱ 150K p.m
Manila, Philippines
0 - 1 Year(s)
₱ 20 - ₱ 27K p.m
Manila, Philippines
Network Engineer | Hybrid Quezon City
Gratitude Inc10 - 11 Year(s)
Confidential
Manila, Philippines
Multilingual Language - Cantonese CSR
Gratitude Inc0 - 24 Year(s)
₱ 52 - ₱ 130K p.m
Manila, Philippines
Wealth & Banking Service Quality Senior Analyst
Gratitude Inc3 - 5 Year(s)
Confidential
Manila, Philippines
OT Security Specialist / Team Lead
Gratitude Inc3 - 12 Year(s)
₱ 65 - ₱ 200K p.m
Manila, Philippines

