CSR– US Telecom Account

Gratitude Inc

652 Views

2 weeks ago

CSR– US Telecom Account

0-1 Year(s)

₱ 20 - ₱ 25K p.m

Manila (Makati, Pasay City, Pasig, Taguig)

Quick Apply Apply

Job Description

Key Skills

Customer Service Technical support Customer oriented Excellent Communication Adaptability

137 candidate(s) have already applied for this Job. Apply now

LOCATION: Taguig / McKinley Hill, Philippines

HEADCOUNT: 60 Openings

START DATE: June 15

COMPENSATION:

- Basic Salary: ₱23,000

- Allowance: ₱2,000

- Total Package: ₱25,000

Job Summary

We are looking for Customer Service Representatives to support a US Telecommunications account. This role is ideal for fresh graduates and career starters who are passionate about customer service and willing to build a career in the BPO industry.

Key Responsibilities

- Handle customer inquiries regarding telecommunications products and services.

- Assist customers with account-related concerns.

- Troubleshoot basic service issues and provide appropriate solutions.

- Document customer interactions accurately.

- Meet quality, productivity, and customer satisfaction targets.

- Maintain professionalism during all customer interactions.

Qualifications

- Freshers and first-time job seekers are welcome to apply.

- BPO experience is not required.

- Technical support experience is an advantage but not mandatory.

- Good English communication skills.

- Strong customer service orientation.

- Willing to work onsite in Taguig / McKinley Hill.

- Preferably residing in Taguig, Makati, Pasig, or Pasay.

Ideal Candidate

- Excellent communication skills.

- Tech-savvy and willing to learn.

- Positive attitude and customer-focused mindset.

- Comfortable working in a fast-paced environment.

Candidates are to provide the details below:

First name:

Middle name:

Last name:

Email:

Phone number:

Date of birth:

Gender:

Current address;

(a) House number:

(b) Street :

(d) Municipality/City:

(e) Province:

(f) Region:

(g) Zip/post code:

Role

Customer Service Executive

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Celine Okoro

Recruiter - Gratitude Inc

NA, nigeria

1+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Confidential

Manila, Philippines

Details