Customer Service Representative (Telco)
Gratitude IncCustomer Service Representative (Telco)
Job Description
Key Skills
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Location: Cagayan de Oro/Davao
Job Description:
The Customer Service Representative will be responsible for providing support to customers of a Telco company. This includes assisting with inquiries, troubleshooting technical issues, and resolving customer concerns. The ideal candidate should have at least 3 months of call center experience and be a high school or Senior High School graduate. This position requires working on-site.
Responsibilities:
- Provide excellent customer service to Telco customers
- Assist customers with inquiries and technical issues
- Resolve customer concerns in a timely and professional manner
- Collaborate with team members to ensure customer satisfaction
Qualifications:
- At least 3 months of call center experience
- High School or Senior High School Graduate
- Excellent communication skills
- Ability to work on-site
- Knowledge of Telco products and services is a plus
Salary:
Up to 21k Package
Application Process:
Interested candidates can apply through walk-ins.
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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