HEALTH CARE EXECUTIVE LEADER IN TAGUIG /BASIC 45000+2000 INCENTIVE ON APPLYING

Gratitude Inc

2609 Views

17 hours ago

1-2 Year(s)

₱ 45 - ₱ 50K p.m

Manila (Taguig)

Job Description

Key Skills

Conflict Resolution Communication Skills BPO Healthcare.

3 candidate(s) have already applied for this Job. Apply now

Required: Required: 1-2 years of supervisory experience

or 3-4 years of experience as an associate.

Excellent knowledge of MS Office and especially ‘Excel’.

Undergraduate/Graduate

Preferred: Min 1 year as Process leader/TE

Critical: Good written and verbal communication skills &

team management skills.

Mentoring, motivating skills and Coaching skills

Operational

 Leads a team of 12- 20 customer service associates and motivates them to achieve the team’ SLA.

Consistently achieves all KPI’s and SLA’s set by the clients with strict adherence to Quality parameters.

 Floorwalks regularly for at least 5 ½ hours per day to supervise, coordinate, and monitor the activities

of customer service associates to ensure prompt, courteous and accurate response to customers;

ensure an efficient and qualitative operation through effective planning, leading, controlling and

organizing.

 Strong organizational, planning and analytical skills.

 Basic arithmetic and statistical skills for analysis of data and generation of reports.

 Problem solving skills.

Role

Head/Vice President/General Manger-Accounts

Timings

Day Shift (Permanent)

Industry

Medical / Healthcare / Hospital

Work Mode

Work from office

Functional Area

Top Management

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Dancan Kazythreesixty

Recruiter - Gratitude Inc

NA, kenya

1+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

₱ 10 - ₱ 40K p.a

Manila, Philippines

Details