Insurance Customer Service Representative (Alabang | Onsite | Shifting)
Gratitude IncInsurance Customer Service Representative (Alabang | Onsite | Shifting)
Job Description
Key Skills
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Role Overview:
Join our Insurance Account as a Customer Service Representative! You will handle inbound calls from policyholders, assist with inquiries, and provide exceptional service in a fast-paced environment.
Key Responsibilities:
Handle inbound customer inquiries regarding insurance policies.
Assist with policy updates, claims, and account concerns.
Resolve customer issues and escalate complex cases.
Document interactions accurately in the system.
Meet quality, productivity, and customer satisfaction goals.
Qualifications:
SHS Graduate or 2nd Year College completed – required.
Minimum 1 year BPO experience on a voice account – required.
Excellent English communication skills.
Willing to work onsite in Alabang with shifting schedules.
Can start ASAP.
Role
Life-Insurance Agent
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
Insurance Agent
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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