Lead Training Manager - Regulatory Compliance AML

Gratitude Inc

64 Views

3 days ago

Lead Training Manager - Regulatory Compliance AML

3-5 Year(s)

Job Description

Key Skills

SME Sales Wealth Management Supervisory Experience QA experience banking, financial services, or wealth management.

2 candidate(s) have already applied for this Job. Apply now

Lead Training Manager - Regulatory Compliance AML - Onsite Taguig - Weekends Off

Company: Confidential

Work Location: Taguig - Onsite

Work Setup: Onsite

Work Shift: Night Shift, Weekends Off

Industry: Banking / Training & Development

Employment Type: Full-Time

Salary: Confidential

About the Role:

We are hiring a Capability Development Manager / Training Manager for AML and Transaction Monitoring. This role will coordinate and oversee internal and external training operations for global clients and manage relationships with business stakeholders, the CD team, and clients across various projects.

Qualifications:

- 7 to 8 years of relevant experience in Training and Development

- 5+ years of supervisory experience

- Background in Training and Development focused on Regulatory Compliance - AML or Transaction Monitoring

- Advanced analytical skills in assessing concepts and alternatives

- Amenable to onsite setup in Taguig and night shift, weekends off

Responsibilities:

- Lead the training team at the client or assigned location

- Establish framework for coaching, training, mentoring and building domain expertise on client-specific processes and products

- Ensure facilitation, technical, domain and compliance skills of trainers are up to date

- Manage day-to-day training operations, administration, and reporting (daily, weekly, monthly)

- Lead and drive weekly, monthly and quarterly business reviews for training

- Handle knowledge capture and transfer and ensure calibration and uniformity across clients and projects

- Assess training needs in consultation with departmental heads

- Create plans to meet training and development needs, manage delivery and measurement

- Monitor, measure and report on employees' training achievements

- Interact with training vendors, clients and stakeholders

- Support Operations team in improving performance on customer service, team motivation and teamwork

- Ensure training content and talent framework is set for new businesses

- Support Mobilization Leads and Solution Architects as needed

Benefits:

- Leadership role as Training Associate Manager for AML and Transaction Monitoring

- Onsite setup in Taguig with weekends off

- Night shift schedule

- Opportunity to lead training operations for global clients

Role

Account Manager

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Norman Bogonko

Recruiter - Gratitude Inc

NA, kenya

5+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Confidential

Manila, Philippines

Details