Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Operational Technology (OT) Specialist/Team Lead

552 Views 2 weeks ago
Experience 3–5 Year(s)
₱
Salary Confidential
Location Manila (Cubao Quezon City)
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Job Description

JOB TITLE: Operational Technology (OT) Specialist/Team Lead

LOCATION: Hybrid — Cubao
WORK SETUP: Hybrid
WORK SHIFT: Shifting

Role Overview

We are looking for skilled professionals with hands-on experience in Operational Technology (OT) Security to support and deliver security managed services across client environments. This role ensures operational environments remain secure, compliant, and resilient, working cross-functionally to drive key decisions and continuous improvement in security operations.

Key Responsibilities

  • Act as a Subject Matter Expert (SME) and lead team execution to meet security objectives
  • Manage team decisions and contribute to strategic and operational planning
  • Collaborate with multiple teams and stakeholders on key security initiatives
  • Provide solutions to security challenges across teams and environments
  • Coordinate with cross-functional groups to align on security strategies and operational goals
  • Mentor and guide team members to improve performance and capability
  • Monitor service delivery to ensure compliance with client requirements and industry standards

Qualifications (Non-Negotiable)​

  • At least 3–5 years of Operational Technology (OT) Security experience
  • Strong understanding of OT security frameworks, standards, and compliance requirements
  • Experience securing industrial control systems (ICS) and OT environments
  • Proven ability to identify, assess, and mitigate risks in OT infrastructure
  • Familiarity with security monitoring tools and incident response processes specific to OT
  • Strong analytical and problem-solving skills for complex security issues
  • Excellent communication skills to collaborate across diverse teams
  • Must be amenable to a hybrid setup with possible shifting schedule at the Cubao office
  • Must currently be based in the Philippines with the right to live and work in the country

Recruitment Process​

  1. Screening with CV Reviewer
  2. Endorsement for validation and further CV screening through Workday, along with the HRI toolkit, FCV, and CV
  3. Review with the hiring client

Pre-Screening Questions

  1. How many years of hands-on Operational Technology (OT) Security experience do you have?
  2. What is your level of hands-on experience securing Operational Technology environments?
  3. Have you worked directly with OT/ICS environments in a security capacity?
  4. What is your last drawn salary?
  5. What is your salary expectation?
  6. Are you amenable to working on a hybrid setup with a shifting schedule in Cubao?
  7. What is your notice period?

Skills tags to add:

  • Operational Technology (OT) Security
  • OT Security Frameworks & Compliance
  • Industrial Control Systems (ICS)
  • Risk Assessment & Mitigation
  • Security Monitoring & Incident Response
  • Team Leadership / SME

Key Skills

7 Skills
Team Leader Global security monitoring analyst team leadership Risk assessment and mitigation Operational Technology (OT) Security OT security frameworks, standards, and compliance requirements securing industrial control systems (ICS) and OT environments

Role Specifications

Role
Security
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Semi-Voice
Functional Area
IT Software/Hardware

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Benedicta Ekeh
Recruiter - Gratitude Inc
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