Packaged/SaaS Application Engineer – Oracle Integration Cloud
Job Description
Key Skills
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Role Overview
Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.
As a Packaged/SaaS Application Engineer, you will configure and support packaged or Software as a Service applications to adapt features, manage releases, and ensure system stability. Your typical day will involve utilizing standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance. You will engage with various stakeholders to understand requirements and implement effective solutions that enhance operational efficiency.
Roles & Responsibilities
Expected to perform independently and become an SME
Required active participation/contribution in team discussions
Contribute in providing solutions to work-related problems
Collaborate with cross-functional teams to gather requirements and translate them into technical specifications
Monitor application performance and troubleshoot issues to ensure optimal functionality
Develop and maintain documentation related to application configurations and processes
Stay updated with industry trends and best practices to enhance application capabilities
Provide training and support to end-users to facilitate effective use of applications
Professional & Technical Skills
Required Skill: Expert proficiency in Oracle Integration Cloud Service (ICS) – required
Strong understanding of application integration methodologies and best practices
Experience with cloud-based application deployment and management
Familiarity with APIs and web services for application connectivity
Knowledge of low-code development platforms and their application in business solutions
Experience in troubleshooting and resolving application-related issues
Additional Information
The candidate should have a minimum of 2 years of experience in Oracle Integration Cloud Service (ICS)
This position is based at our Manila office
Open to applicants who are currently in the Philippines and already have the right to live and work in this country
Benefits & Perks
Competitive salary package
Performance bonus and 13th Month Pay
Day 1 HMO and Life Insurance coverage
Flexible working arrangements*
Company-sponsored training, upskilling, and certifications
Expanded maternity and paternity benefits*
Employee Stock Purchase Plan
Inclusive and collaborative work culture
Role
L2 Support Engineer
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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