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GRATITUDE INC
APAC · AFRICA · U.S.A

Senior Business Intelligence Manager

450 Views 1 week ago
Experience 1–2 Year(s)
₱
Salary ₱ 110 – 180K p.m
Location Manila (Makati, Pasay City)
1 candidate(s) already applied

Job Description

SENIOR BUSINESS INTELLIGENCE MANAGER – WFM

Lead BI. Drive Innovation. Shape the Future of Workforce Management.

Location: McKinley 6, McKinley Hill, Fort Bonifacio, Taguig City

Work Setup: Hybrid

Schedule: Shifting


About the Role

We are looking for an experienced Senior Business Intelligence Manager – WFM to lead BI initiatives, drive innovative solutions, and provide strategic direction across complex programs, projects, and processes.

This role is ideal for a BI leader who combines strong people-management experience, technical expertise, business intelligence, and emerging AI capabilities to develop scalable solutions and improve business performance.


Key Responsibilities

- Lead and manage a team of Business Intelligence Specialists, with full employee lifecycle responsibility.

- Serve as a subject-matter expert and key decision-maker within the BI function.

- Drive the development and implementation of innovative solutions for complex projects and business processes.

- Translate strategic objectives into effective short- to medium-term BI initiatives.

- Establish and implement appropriate policies, processes, standards, and best practices.

- Coach, mentor, and develop BI professionals to strengthen technical and analytical capabilities.

- Collaborate with stakeholders to identify opportunities for automation, optimization, and data-driven decision-making.

- Contribute to the adoption of emerging technologies and AI-driven initiatives within the BI environment.


NON-NEGOTIABLE REQUIREMENTS

Candidates must have:

- At least 1–2 years of managerial experience specifically in Business Intelligence.

- Practical knowledge or professional exposure to AI tools such as OpenAI Codex, Claude Code/Co-work, or similar AI initiatives.

- Strong knowledge of technology stacks and programming languages relevant to Business Intelligence.

- Proven experience leading, coaching, and managing BI professionals.

- Strong analytical, problem-solving, decision-making, and stakeholder-management skills.

- Willingness to work on a hybrid setup and shifting schedule.

- Willingness to report to McKinley 6, Taguig City.


Ideal Candidate Profile

We’re looking for a hands-on BI leader and technology-driven problem solver who can combine people leadership with technical expertise. If you are passionate about Business Intelligence, AI, programming, workforce management, and building innovative data solutions, this opportunity could be an excellent next step in your career.

Qualified candidates are encouraged to apply with their updated CV and relevant BI leadership experience.

Key Skills

5 Skills
bpo WFM. OpenAI Codex or Claude Co-work/Code, or any AI initiative tech stack, programming languages Senior Business Intelligence Manager

Role Specifications

Role
Analytics Manager
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Non-Voice
Functional Area
Analytics & Business Intelligence

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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