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MyGlit Jobs |  Jobs |   Senior Operations Manager, Healthcare in Mumbai & Delhi

Senior Operations Manager, Healthcare

Gratitude Inc
2276 Views
2 months ago

Senior Operations Manager, Healthcare

5-7 Year(s)
100 - 120 Thousand p.m
Manila (Taguig)
Manila (Taguig)

Job Description

Key Skills

BPO Operations Healthcare account

5 candidate(s) have already applied for this Job. Apply now

Job Title: Senior Operations Manager, Healthcare



Account: Healthcare



Schedule: Shifting schedule (including weekends) and may work during holidays



Salary: 100,000 - 125,000 (ALL IN – still depends on their work experience)



Work Location: Market! Market!, Taguig (must be willing to work onsite)



Qualification:




  • At least High School (old curriculum) graduate | SHS Graduate | Associate or Vocational Graduate | College Graduate | Post Graduate.



Key Attributes:




  • Must have at least 5 years of managerial experience in handling a healthcare account in a BPO company.

  • Must be proficient in English & MS Office Skills

  • Must have managed Team Leads & Managers as direct reports with a minimum headcount of 100 FTEs.

  • Must have managed clients and should have handled MBRs, QBRs.

  • Must be well-versed with the client SLAs and Operational Metrics on Shrinkage, Manpower Planning, Attrition, AHT.

  • Must have excellent team management skills and should be able to drive the team towards achieving organizational goals.



Preferred:




  • Candidates residing in Manila or nearby provinces and can be scheduled for an online/onsite assessment and interview immediately

Role

Any Other

Timings

Rotational Shifts (Permanent)

Industry

Other

Work Mode

Work from office

Functional Area

Any Other

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

MyGlit Jobs |  Jobs |   Senior Operations Manager, Healthcare in Mumbai & Delhi

Kenneth Okongo

Recruiter - Gratitude Inc

NA, kenya

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500+ Posts

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