Technical Support Expert | Pioneer Team Non voice - with commissions
Job Description
Key Skills
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Embrace the freedom brought by innovation in iOPEX Technologies. Join us now!
Be a Technical Support Specialist for our pioneer #iopexhappy@work team!
Requirements:
- Should have at least 1 year of Technical support experience
- 6 months of sales experience is a plus
- Must be willing to work onsite on a night/shifting schedule in BGC, Taguig
Job Description:
- Provide technical support and issue resolution to our customers through ongoing issue triaging via email, telephone or remote web session
- Collaborate with peers, mentors, our knowledge base, community forums and other internal tools, to provide the most effective, world-class solutions to our customers
- Reproduce issues in-house and respond to customers in a timely manner
Other info:
- Application Process: 1 Day hiring (Onsite Process)
- Work set up: Onsite
- Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer
What's in it for you?
Our people enjoy some amazing perks, check out a few below:
- Competitive salary package
- Exciting employee engagement activities
- Fast career growth
- Accessible location
- HMO
- OT/Holiday pay
- Leave credits and conversions
- Night differential
- Uncapped annual appraisal
- 2 days off
And most importantly, you’ll be part of a growing company with dynamic and engaging team.
Interested? Here are ways to reach us:
- Send a message to 09178246345 | 09178656287 (Yana)
- Please make sure to complete this application form: https://linktr.ee/iopexph
- Walk in and look for YAN/KRIZIA- our office located at 12th Floor SIX/NEO (previously Net Lima) 26th street 5th avenue BGC, Taguig
Role
Customer Service Executive -Technical
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Chat
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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