Customer Service Executive (Mandarin/Cantonese)
Gratitude IncCustomer Service Executive (Mandarin/Cantonese)
Job Description
Key Skills
Be the first to apply for this job. Apply now
Qualification: Completed with SPM, UEC, ICGSE certificate
Language: Mandarin, Cantonese & English
Job Description:
-Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company’s products
-Exceeding customer expectation in terms of customer service & accurate information.
-Working in a team to achieve the required KPI elements and SLA.
-Proficiency in English Communication (Speak, Read, Write) -Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company’s products.
-Exceeding customer expectation in terms of customer service & accurate information.
-Working in a team to achieve the required KPI elements and SLA.
Training Period : 1 month
Basic Salary (RM)
*** Traditional Mandarin & English***: 3,000
Mandarin, Cantonese & English r: 2,100
Key Performance Indicator (KPI)- 400
Night Shift Allowance- 300
Overtime- If require
Working days- 6
Shuttle service provided- Yes
Typing Score-Typing Speed 25, Accuracy 100%, Net Speed 25
Working Shift - 24 Hours
(Compulsory working on Public Holidays and Weekends)
Interview mode- Walk in
Attraction: 1 month Accommodation Provided For Outstation * Upon request, with 6-month(s) services bond
Role
Customer Service Analyst
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Customer Service Advisor (Cantonese-Proficient)
Gratitude Inc1 - 3 Year(s)
2 - 4 Thousand p.m
Pulau Pinang, Malaysia
1 - 15 Year(s)
Confidential
Kuala Lumpur, Malaysia
Hiring For Native Indonesian Speaker Customer Service in Kuala Lumpur
Genpact Malaysia Sdn. Bhd.1 - 15 Year(s)
20 - 80 Thousand p.m
Kuala Lumpur, Malaysia
Native Japanese customer support executive
Gratitude Inc1 - 3 Year(s)
9 - 12 Thousand p.m
Kuala Lumpur, Malaysia
Content Moderator- Bahasa Malay
Teleperformance0 - 1 Year(s)
2 - 4 Thousand p.m
Pulau Pinang, Malaysia
Inbound Sales Representative
Teleperformance0 - 1 Year(s)
3 - 4 Thousand p.m
Selangor, Malaysia
Content Moderator Khmer Speaking Jobs in Kuala Lumpur
Gratitude Inc1 - 15 Year(s)
Confidential
Kuala Lumpur, Malaysia
Content Moderator Jobs in Bangsar South- Top BPO
Gratitude Inc1 - 15 Year(s)
5 - 12 Thousand p.m
Kuala Lumpur, Malaysia
Hiring For Customer Service - Native Indonesian Speaker in Kuala Lumpur
Genpact Malaysia Sdn. Bhd.1 - 15 Year(s)
20 - 80 Thousand p.m
Kuala Lumpur, Malaysia
Customer Service Executive- English and Bahasa
Gratitude Inc1 - 3 Year(s)
2 - 3 Thousand p.m
Kuala Lumpur, Malaysia