Customer Service Representative - Retail Solutions (BGC/Cebu)
CognizantCustomer Service Representative - Retail Solutions (BGC/Cebu)
Job Description
Key Skills
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Location: Onsite/Hybrid
Join our Retail customer support team! Help customers with online orders, returns, and troubleshooting. This is an ideal opportunity for those starting in BPO.
Responsibilities:
- Assist customers with retail product inquiries
- Help process returns and exchanges
- Provide solutions to product-related issues
Requirements:
- Open to freshers and experienced candidates
- Strong communication skills in English
- Hybrid setup for experienced candidates only
- NO WFH
Process:
- Virtual or Walk-in Interview
Role
Customer Service Executive
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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