Customer Support Associate - Retail Account (BGC/Cebu)
CognizantCustomer Support Associate - Retail Account (BGC/Cebu)
Job Description
Key Skills
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Location: Onsite/Hybrid
Join our team and help customers with their retail-related queries! This is an excellent opportunity for freshers or those with previous BPO experience.
Responsibilities:
- Assist customers with product inquiries and issues
- Provide support on returns, exchanges, and orders
- Help customers track their shipments
Requirements:
- Open to all education levels
- Excellent communication skills in English
- Hybrid setup available for experienced candidates
- NO WFH
Process:
- Virtual or Walk-in Interview
Role
Customer Service Executive
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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