Customer Service Rep - Concentrix CDO - 6 Months BPO Exp
Job Description
Key Skills
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Customer Service Rep - Concentrix CDO - 6 Months BPO Exp - HS/SHS Welcome
Company: Concentrix - Leading Global BPO Company
Location: Cagayan de Oro City - Onsite (WFO)
Industry: BPO / Customer Service
Salary: Competitive Salary Package
Setup: Onsite - Full-time
Overview:
Concentrix Cagayan de Oro is expanding! We are looking for Customer Service Reps with at least 6 months BPO experience. HS and SHS grads are welcome - join the world's leading CX company!
Responsibilities:
- Handle inbound customer inquiries via voice and non-voice channels
- Provide excellent customer support and resolve concerns efficiently
- Deliver outstanding customer experience with professionalism
Qualifications:
- At least High School or Senior High School Graduate
- At least 6 months BPO / call center work experience is REQUIRED
- Good to excellent English comms skills
- Willing to work onsite in Cagayan de Oro City
- Can work on flexible schedules
Benefits:
- Competitive salary package
- HMO and complete benefits
- Paid training and development programs
- Clear career growth and promotion opportunities
- Work with a stable and globally recognized BPO company
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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