Project Manager Needed to Start ASAP

Gratitude Inc

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2 weeks ago

Project Manager Needed to Start ASAP

5-6 Year(s)

80 - 110 Thousand p.m

Manila (Mandaluyong)

Job Description

Key Skills

managing skills Strong Communication Skills (Verbal and Written)) Proficient in Microsoft Office Solid Managerial Experience Proficient in MS Office Advanced MSOffice (MS Teams, Outlook, Word, Excel, PowerPoint)

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Description / Requirements

Job Title: Project Manager

Work Location: EDSA Greenfield

Work Setup & Schedule: Hybrid/ GY

Salary Range: PHP 80,000 – 110,000

Note: Former employees of Teleperformance are not eligible for rehire, whether directly or through a third party.

Requirements / Key Competencies

• Exceptional communication skills, both written and verbal

•Ability to clearly articulate messages to a variety of audiences

•Ability to establish and maintain strong relationships.

•Ability to influence others and move toward a common vision or goal.

•Flexible and adaptable; able to work in ambiguous situations.

•Resilient and tenacious with a propensity to persevere.

•Organized with a natural inclination for planning strategy and tactics.

• Problem solving and root cause identification skills.

• Able to work effectively at all levels in an organization.

• Must be a team player and able to work collaboratively with and through others.

• Willingness to support and enforce policies and procedures pertaining to the change management process, as well as the ability to educate others on this process.

• Process- and detail-oriented

Qualifications:

•BA/BS degree or equivalent experience

•At least 1 year of experience in a managerial capacity in the BPO or Call Center industry

•At least 5 years of experience as a Project Manager

•Project management certification or designation is desired (e.g., Scrum Master Level 1 or above, Project Management Professional, PMI Agile Certified Practitioner, Prosci Change Manager)

•Proficient in MS Office tools (MS 365: MS Teams, MS Word, MS Excel, MS Outlook, MS PowerPoint, MS Visio, MS Planner, MS Lists, etc.)

•Experience leading the implementation of medium to large-scale projects, with the ability to effectively facilitate meetings and develop detail-oriented, quality deliverables in support of new project implementations

•Experience managing people and facilitating teams

•Experience communicating and negotiating with senior-level management, including executives and above

•Experience and knowledge of project management principles, methodologies, and tools

•Experience with program management principles, methodologies, and tools

•Experience with large-scale organizational change efforts

•Experience with call center technology and processes

•Educational Attainment:

•BPO Experience(Managerial ):

•Project Manager Experience:

•Last Drawn Salary:

•Expected Salary:

Role

Customer Service Executive -Technical

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Hybrid

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

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