Spanish + English Bilingual CSR | Cognizant Taguig
Job Description
Key Skills
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Spanish + English Bilingual CSR | Cognizant Taguig | 6 Months BPO Exp Required
Company: Cognizant
Location: Giga Tower, Taguig - Onsite (WFO)
Industry: BPO / Customer Service / Spanish Bilingual
Salary: Competitive Package + Language Premium
Work Setup: Onsite - Full-Time - Night Shift
About Cognizant:
Cognizant is a top global company and Fortune 500 leader. Cognizant Giga Tower Taguig is hiring Spanish Bilingual CSRs - non-native Spanish speakers can apply! Great opportunity to use your Spanish + English skills.
Job Description:
Join Cognizant's Spanish Bilingual team in Giga Tower, Taguig! We're looking for Bilingual CSRs with Spanish + English proficiency. Open to non-native Spanish speakers with BPO-TSR experience.
Responsibilities:
- Handle customer inquiries and concerns in Spanish and English
- Provide excellent customer service and support to Spanish-speaking customers
- Resolve customer concerns efficiently and accurately
- Meet quality, productivity, and performance targets
Qualifications:
- Minimum 2 years in college with no back subjects
- Minimum 6 months BPO - TSR experience
- Open to non-native Spanish speakers
- Good English and Spanish communication skills - Bilingual proficiency
- Willing to work onsite in Giga / Taguig on night shift
Benefits & Perks:
- Join Cognizant, a Top Global Company and Fortune 500 Leader
- Premium Site Location - Giga Tower, Taguig
- Language Premium for Bilingual Skills
- Career Growth, Learning, and Competitive Benefits
- Opportunity for Non-Native Spanish Speakers to Qualify
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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