Customer Support Agent - Insurance
WNS Global ServicesCustomer Support Agent - Insurance
Job Description
Key Skills
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Job Overview:
Join us as a Customer Support Agent, where you will assist clients with their insurance-related questions and concerns. If you thrive in a customer-oriented environment, this role is a great fit.
Responsibilities:
- Provide assistance with policy inquiries, billing, and claims processes.
- Resolve customer complaints and ensure prompt follow-ups.
- Communicate policy details clearly and professionally.
- Meet performance targets and maintain high-quality standards.
Qualifications:
- Must have completed Senior High School.
- At least 1 year of relevant experience in the BPO or customer service field.
- Positive attitude and a willingness to help customers.
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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