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GRATITUDE INC
APAC · AFRICA · U.S.A

FINRA Licensed Customer Service Representative (Series 6/7)

67 Views 1 week ago
Experience 1–5 Year(s)
₱
Salary ₱ 70 – 80K p.m
Location Manila (Taguig)
18 candidate(s) already applied

Job Description

FINRA Licensed Customer Service Representative (Series 6/7)

Location: Taguig, Philippines
Work Setup: Onsite
Shift: Shifting Schedule
Salary: Up to PHP 80,000 all-in package
Start Date: October 27
Openings: 4

Job Overview

We are looking for FINRA Licensed Customer Service Representatives with an active Series 6 or Series 7 license to support customers in a financial-services environment. The ideal candidate should have excellent communication skills and be comfortable working onsite and in shifting schedules.

Key Responsibilities

  • Handle customer inquiries and provide accurate, professional assistance.

  • Support customers with account and financial-services-related concerns.

  • Follow established processes, compliance requirements, and service standards.

  • Verify customer information and maintain accurate records.

  • Resolve customer issues efficiently and escalate complex concerns when required.

  • Maintain high standards of customer service and communication.

  • Comply with applicable regulatory and organizational requirements.

Qualifications

  • Completed at least 2 years of college with no back subjects.

  • Must hold an active FINRA license – Series 6 or Series 7.

  • Excellent verbal and written communication skills.

  • Strong customer-service and problem-solving skills.

  • Willing to work onsite in Taguig.

  • Willing to work on a shifting schedule.

  • Candidates with relevant financial-services/customer-service experience are preferred.

Hiring Process

Validation (Agency Portal) → Pre-Screening Form → Talkpush Exam → Virtual/Walk-in HRI

Mandatory Questionnaire

Please complete the questionnaire using the link below:

Questionnaire Link: ​https://myglit.com/lateral/cref/60aa258025

Completion of the questionnaire is mandatory for consideration.



Key Skills

4 Skills
Customer Service Problem-Solving Skills FINRA Licensed Series 6 or 7 Excellent communication skills - written and verbal

Role Specifications

Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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