Telco Voice CSR - ResultsCX Cebu City - Up to 25K Package
Job Description
Telco Voice CSR - ResultsCX Cebu City - Up to 25K Package - 6 Months BPO Exp Required
*Company:* ResultsCX - Cebu City
*Location:* Cebu City - Onsite (WFO)
*Account:* Premium Telco Voice Account
*Industry:* BPO / Telecommunications
*Employment Type:* Full-time - Onsite - Shifting Schedule
*Salary:* PHP 20,000 to PHP 25,000 Package + Benefits
ResultsCX Cebu City is mass hiring for Telco Voice CSRs! Earn up to PHP 25K Package + HMO and benefits! Virtual and fast hiring process - Apply today!
*Salary Offer Based on Experience:*
- *PHP 20,000 Package:* For candidates with 6 to 23 months BPO voice experience
- *PHP 25,000 Package:* For candidates with 24 months and above BPO voice experience
*Key Responsibilities:*
- Handle telco inquiries via voice support for a premium telco brand
- Provide troubleshooting, billing inquiries, and account support
- Resolve customer issues efficiently, professionally, and with empathy
- Maintain high CSAT, quality scores, and adhere to standard procedures
- Meet and exceed KPIs and performance metrics
*Qualifications:*
- At least High School Graduate (Old Curriculum) or SHS Graduate (New Curriculum)
- Minimum 6 months BPO voice experience REQUIRED
- Strong English communication skills
- Willing to work onsite in Cebu City
- Amenable to work on shifting schedule including night shift, weekends, and holidays
- Can start ASAP - Immediate joiners preferred
*Benefits & Perks:*
- Up to PHP 25,000 Monthly Package based on experience
- HMO coverage + Government benefits + Incentives
- Paid training from Day 1
- Clear career growth and promotion opportunities
- Virtual, fast, and easy hiring process
- Work with a premier customer experience provider
Apply now for ResultsCX Cebu Telco Voice - Up to 25K Package!
Key Skills
6 SkillsRole Specifications
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