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GRATITUDE INC
APAC · AFRICA · U.S.A

Telco Voice CSR - ResultsCX Cebu City - Up to 25K Package

58 Views 5 days ago
Experience 1–18 Year(s)
₱
Salary ₱ 20 – 25K p.m
Location NA
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Job Description

 Telco Voice CSR - ResultsCX Cebu City - Up to 25K Package - 6 Months BPO Exp Required


*Company:* ResultsCX - Cebu City

*Location:* Cebu City - Onsite (WFO)

*Account:* Premium Telco Voice Account

*Industry:* BPO / Telecommunications

*Employment Type:* Full-time - Onsite - Shifting Schedule

*Salary:* PHP 20,000 to PHP 25,000 Package + Benefits


ResultsCX Cebu City is mass hiring for Telco Voice CSRs! Earn up to PHP 25K Package + HMO and benefits! Virtual and fast hiring process - Apply today!


*Salary Offer Based on Experience:*

- *PHP 20,000 Package:* For candidates with 6 to 23 months BPO voice experience

- *PHP 25,000 Package:* For candidates with 24 months and above BPO voice experience


*Key Responsibilities:*

- Handle telco inquiries via voice support for a premium telco brand

- Provide troubleshooting, billing inquiries, and account support

- Resolve customer issues efficiently, professionally, and with empathy

- Maintain high CSAT, quality scores, and adhere to standard procedures

- Meet and exceed KPIs and performance metrics


*Qualifications:*

- At least High School Graduate (Old Curriculum) or SHS Graduate (New Curriculum)

- Minimum 6 months BPO voice experience REQUIRED

- Strong English communication skills

- Willing to work onsite in Cebu City

- Amenable to work on shifting schedule including night shift, weekends, and holidays

- Can start ASAP - Immediate joiners preferred


*Benefits & Perks:*

- Up to PHP 25,000 Monthly Package based on experience

- HMO coverage + Government benefits + Incentives

- Paid training from Day 1

- Clear career growth and promotion opportunities

- Virtual, fast, and easy hiring process

- Work with a premier customer experience provider


Apply now for ResultsCX Cebu Telco Voice - Up to 25K Package!

Key Skills

6 Skills
Call Center Inbound BPO BPO Voice Process BPO Skills BPO Call center Call centre voice

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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